Frequently Asked Questions in General
Am I restricted from accepting relief work or employment independently from VetRelief.com?
No, however our user agreement restricts you from acting as an online 'referral service' or
'employment agency' where you might compete against VetRelief and provide veterinarians
other than yourself to any veterinary facility.
Learn more: our agreement.
How do I close my account?
Login and click on the My Account menu. Select Email Setting, click on Edit then click on Unsubscribe. You could also contact us via email or text: SmartHire@vetrelief.com (949)899-8387
Do you have a mobile friendly or cell phone accessible website?
Yes! VetRelief.com the App, is now available in the App Store and Google Play Store.
- Search, "VetRelief.com" on the Apple App Store
How do I contact you?
In small print at the bottom of each web page click on the 'contact us' hyperlink. You may email us SmartHire@VetRelief.com, text or voice mail to 949-899-VETS(8387).
Why are the names of the hospitals and their addresses not displayed?
We protect the specific identity and location of hospitals for two primary reasons: Privacy and Platform Security.
Many of our hospital members have requested that their name and address not be publicly visible. We honor this request to protect their privacy and prevent unsolicited contact.
Once a veterinarian logs in and formally expresses interest in a job (by placing a bid), the full hospital name and address are made visible to them. This ensures that sensitive information is shared between the professional and the practice.
Our platform is designed to be secure for both veterinarians and hospitals. It is essential then to manage at least the initial connection through the web site between the veterinarian and the hospital.
Secure Transactions: By keeping the initial inquiries as well as any of the ensuing negotiations between the veterinarian and the hospital within VetRelief.com's platform, we ensure that all interactions are secure and documented.
Preventing Circumvention: This policy ensures that all users benefit from our platform which are outlined in our Terms of Service.
Data Security: VetRelief.com's access only platform adds a layer of security, protecting our members' business information from being scraped or breached by unauthorized parties.
How do I find previously confirmed bids?
Login to your account and select Bids and Schedule on the menubar then click on View Past Schedule.
What are Bid id# and Job id #?
When hospitals post their jobs, each job is assigned a new sequential Job ID number. When a veterinarian bids to work on any of the job's dates, the doctor's bid is assigned a separate, new, and sequential Bid ID number.
What is the Difference between a Bid and a Job?
Hospitals post Jobs, while Veterinarians Bid on hospitals' Jobs. It is possible that a Job may exist even if no Doctor bids on the hospital's job. However a Doctor's Bid may not exist without being associated to a Job.
What is this going to cost?
There is no charge for Relief Doctors or Hospitals to create an account and bid on jobs.
A hospital is under no obligation to hire a veterinarian who bids on their job, and likewise the relief doctor is under no obligation to accept a hospital's employment offer either.
Hospitals pay VetRelief.com its Success or Service Fee only when both parties agree to terms and work together. Keeping in mind that both the hospital and the doctor make the decision to work together,
veterinary facilities are welcomed to create an account, post their jobs, meet and interview candidates if mutually agreeable.
Only when both the veterinarian and the veterinary facility schedule and work dates together does the hospital owe/pay our Service Fee.
Sound fair? If so then learn more: Our Terms, Site Services, and Service Fee..